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Technical Account Manager - Remote Position - Charlotte, NC area Job

Date: Aug 5, 2017

Location: Charlotte, NC, US

Company: BASF

Technical Account Manager - Remote Position - Charlotte, NC area-1701961

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2016. Come join us on our journey to create solutions for a sustainable future!

Where the Chemistry Happens…

We are seeking a Technical Account Manager to join our Dispersions and Resins team. You will be working remotely, preferably in the Charlotte, NC area.

The Dispersions & Resins business of BASF develops, produces and markets a range of high-quality resins, additives, colorants and polymer dispersions worldwide. These raw materials are used in formulations for coatings and paints, printing and packaging products, construction chemicals, adhesives, fiberbondings, nonwovens, and paper manufacturing. We are building the best team to support the growth and needs of our customers. With a comprehensive product portfolio and extensive knowledge of the industries we serve, our customers benefit from innovative and sustainable solutions to help them advance their formulations through chemistry.

For further information about the Dispersions & Resins business in North America, please visit

Technical Account Manager (1701961)

The TIF (Transportation, Industrial, Furniture and Floor coatings) business within Dispersions, Resins and Additives regional business unit (N-EDN) is responsible for supplying raw materials to coatings formulators and producers in target industry segments through collaboration with global key accounts, regional customers and distribution partners.

You will be responsible for driving growth of resins, additives, and polymer dispersions as the primary technical interface with the identified customers for the Dispersion, Resins and Additives regional business unit (EDN).

Formula for Success: You Will…
- Interface with customers to deliver expert technical information, support, and direction. Cultivate strategic customer relationships at various levels with focus on Global and Regional key accounts as well as distribution partners. Develop technical program strategies, with alignment with key customer account managers, and independently manage high-value technical projects.
- Participate (and often lead) in all aspects of developing a customer specific technical solution to enable effective execution of the business strategy. Manage and execute the value sale of new and existing products.
- Work closely with sales and marketing teams to develop and drive key strategies for Furniture and Floor Coating Applications.
- Understand customer priority, unmet needs and detailed customer value proposition to drive profitable growth with direct key customers and distribution network. Develop and implement technical projects to address customer needs in alignment with Key Account Manager and Market Segment Manger(s).
- Develop strong relationships with key decision makers and influencers throughout the customer organization
- Work closely with R&D and marketing to take new product developments to commercialization for the furniture and floor coating market segment.
- Manage all key aspects of the technical sales process including account planning with focus on customer strategic priorities, regular interface with customer stakeholders, identifying and qualifying potential projects, working within the sales funnel with constant follow-up tracking project progress towards commercialization, developing pre-call agendas and detailed written post-call reports. Consistently follow-up on customer projects, samples, and requests.

Create Your Own Chemistry: What We Offer You…

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.


Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Ingredients for Success: What We Look for in You…
- Bachelor’s Degree in Chemistry, Engineering, or Scientific related field plus at least 10 years of relevant coatings industry experience -OR- Master’s Degree in Chemistry, Engineering, or Scientific related field plus at least 7 years of relevant coatings industry experience
- At least 5 years of experience in water-based, solvent-based and radiation-cured paint formulations for the furniture and flooring market
- Knowledge in acrylics, urethanes, and performance additives is beneficial
- Demonstrated experience utilizing strong communication and presentation skills to influence internal and external stakeholders
- Demonstrated experience leading projects in a highly matrixed organization
- Demonstrated customer relationship skills
- Willingness to travel a minimum of 50% of the time

Primary Location: US-NC-Charlotte
Other Locations: US-NC-Greensboro, US-NC-High Point
Function: ENGI - Engineering & Technical Service
Job Type: Standard
Shift: Day Job
Organization: N-EDN-Dispersions North America

Nearest Major Market: Charlotte

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