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Equipment Service Technician - Maryland Job

Date: Mar 28, 2017

Location: US-Maryland

Company: BASF

Equipment Service Technician - Maryland-1700702

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

We are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2015. Come join us on our journey to create solutions for a sustainable future!

Where the Chemistry Happens…

Sales at BASF revolves around the customer experience and driving profitable growth. The foundation for this is a strong team that brings specific application, industry and market knowledge in order to understand the diverse markets where we play and build trusting and satisfying customer relationships.

The Equipment Service Technician in Maryland provides overall service necessary for the installation, maintenance, operation and quality control of dispenser equipment to best meet customer needs, requirements and specifications within the corporate safety guidelines. This position will monitor dispenser equipment to ensure that it is operating as expected. This position also performs routine maintenance and determines when and what kind of maintenance is needed. Troubleshoots and identifies what may be causing an operating error and seeks problem resolution.

Formula for Success: You Will…

• Responsible for performing dispenser repair, maintenance, installation and recovery
• Responsible for performing advanced dispenser installations like liquid color systems and remote tank level monitoring systems
• Responsible for supporting new product initiation and implementation
• Responsible for maintaining customer relationships at plant levels
• Responsible for integration and support of newly acquired accounts
• Responsible for implementing and complying with Companywide initiatives, policies, guidelines and procedures
• Customer Insight: Creating a long-term dynamic consultative relationship with the customer that builds mutual trust and respect by identifying cause and effect approaches to their key business issues by pro-actively listening, advising, facilitating and responding appropriately, on-time and beyond the “closed sale”.
• Technical Product Knowledge: Demonstrating and articulating the features and benefits of BASF Construction Chemicals, LLC products and services.
• Understands the customer’s processes sufficiently to recommend the most appropriate solutions to meet their needs. Is perceived by the customer as a value added technical resource to help the customer to “uncomplicated the complicated” in order to feel confident utilizing those products and services.
• Professional Expertise: Possessing the expertise, knowledge and strong personal commitment, in an ever growing and competitive marketplace, to analyze, anticipate and then take advantage of BASF Construction Chemicals, LLC’s strengths in order to stay always ahead of that real or perceived competition.
• Process safety roles and responsibilities across the organization are clearly defined and include an expectation to raise, and authority to respond to process safety concerns. Senior leaders are held accountable for process safety performance. Employees understand the importance of process safety as it applies to their jobs and are responsible for following and contributing to the work processes to achieve improvement in company process safety performance.
• Assure standards of safety, environmental, team and individual performance are met in a high performance team-based organization.
• Address and raise the EHS standards at BASF.

Create Your Own Chemistry: What We Offer You…

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.
The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Ingredients for Success: What We Look For in You…


• High School/Technical School diploma required


• A minimum of 2 years of work experience is required

• Field experience/working knowledge of process plumbing and wiring preferred


• Electrical and mechanical aptitude required.

• Basic computer skills

• Good communication skills

• Technical product knowledge, Customer insight, Professional expertise

• Customer satisfaction, Customer retention, Manage productivity, Quality assurance

• Adaptable and responsive to dynamic schedule changes

• Self-starter and able to work without direct supervision

• Ability to communicate with all levels of customer plant personnel

• Must have a valid driver’s license.

• Must be able to lift 50lbs

• Proficiency in the following BASF competencies must be evident and demonstrated:

 Demonstrate Customer Focus

 Communicate Effectively

 Drive Sustainable Solutions

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

BASF recognizes institutions of higher education accredited by the Council for Higher Education Accreditation or equivalent.

Primary Location: US-Maryland
Function: SALE - Sales
Job Type: Standard
Shift: Day Job
Organization: N-EBN-Construction Chemicals North America

Job Segment: Technician, Electrical, Maintenance, Environmental Health & Safety, Plumbing, Technology, Engineering, Manufacturing, Healthcare